Verifying your identity with Companies House from New Zealand: a guide for British directors

If you are a British director or person with significant control (PSC) of a UK company living in New Zealand, you must verify your identity with Companies House, and you can do it from there. The free route is GOV.UK One Login: it reads the chip in a biometric passport with an NFC phone and takes a face match. One Login cannot always be used from abroad, because its fall-backs - security questions drawn from a UK credit file, or an in-person check at a Post Office - need a UK footprint. The other route is an Authorised Corporate Service Provider (ACSP), an agent registered with Companies House and supervised for anti-money laundering, which checks your British passport and a proof of address and tells Companies House. Either way you get one 11-character personal code that covers every company you are involved in.

Who must verify, and the date that applies to you

Every director, every LLP member and every individual PSC of a UK company must verify, once, for every role. Since 18 November 2025 a new director verifies before appointment and a new PSC within 14 days of registration. An existing director's deadline is the company's confirmation statement due date; the statement cannot be filed until every director has verified. An existing PSC has a 14-day window set out in a Companies House letter. The transition year ends on 18 November 2026.

Why One Login cannot always be used from New Zealand

If One Login works for you, use it. The chip in a British passport reads in Auckland as it does in Aberdeen. What stops people is the fall-back: an older passport without a chip, a phone without NFC, a failed face match or a changed name sends One Login to security questions drawn from a UK credit file, or to a Post Office counter. After a decade in New Zealand you may have neither. Guidance: https://www.gov.uk/guidance/verifying-your-identity-for-companies-house.

Verifying through an ACSP from New Zealand

An ACSP checks your documents to the Companies House standard and tells Companies House, which issues your personal code. Vaulex Group Ltd is an ACSP, number AP021384. Upload your British passport and a proof of address at https://my.vaulex.co.uk/verify, complete the biometric checks on your phone, and an AML-qualified reviewer checks everything. £149.99 per person, three working days from when everything is in. Fast track is £349 per person: 24 hours on working days once the biometric checks are complete and we have everything we need.

Proof of address in New Zealand

New Zealand documents are in English, so the questions are the name and the date. A bank statement from a New Zealand bank, a council rates notice, a power, gas, water or internet bill, a letter from Inland Revenue, or a signed residential tenancy agreement all work. Send one dated within the last three months, in your own name, for the house where you live. A PDF from internet banking is fine.

Two local points. Couples who moved together often hold every account in one name, and a bill in your partner's name proves where they live, not where you live; a rates notice showing both names is fine. And a PO Box or Private Bag is not a residential address: send a document that shows the street address, with the RD number if you are rural.

Two passports? Use the British one

We check a British passport. If you hold both British and New Zealand passports, upload the British one and tell us if the name on it differs from the register. Close to expiry: use it now, while it is in date. Away being renewed: wait for the new one; a photocopy is not a passport.

The time difference works in your favour

New Zealand is 11 to 13 hours ahead of the UK depending on the season, because the two countries change their clocks at opposite ends of the year. Your evening is our morning: an upload at 9pm in Auckland reaches us between 8am and 10am UK time on the same date. Working days are UK working days, less UK bank holidays: Waitangi Day does not pause the clock; an English bank holiday does.

The registered office back in the UK

Many people in New Zealand keep the registered office at a relative's house in the UK, where Companies House letters can sit unopened past the date. Since 4 March 2024 a registered office must be an "appropriate address", one where a delivered document would come to the attention of someone acting for the company. Switch - Business Pro moves it to Vaulex House in Penarth for £39.99 a month, every letter scanned: https://vaulex.co.uk/switch/.

If the date passes

Companies House's letters say: "If you do not comply, you may be committing an offence. You may face prosecution and a fine through the courts, or a financial penalty." The first convictions came on 16 September 2026, with fines of £80 to £307 plus costs. A PSC can request an extension within the window. This is information, not legal advice; we are not solicitors or accountants.

Start when you are ready

Verify your identity and receive your personal code, then provide the code for each role: with the confirmation statement for a director, or through the PSC verification service (https://www.gov.uk/guidance/provide-psc-verification). If you already have a personal code, you do not verify again.

If One Login works for you from New Zealand, use it. If not, start at https://my.vaulex.co.uk/verify this evening with your British passport, a proof of address and your phone. Check who in your company still has to verify at https://guides.vaulex.co.uk/am-i-affected.